Behind the scenes: Managing the outpouring of goodwill

By Bill Fortune and Patricia Billinger When disaster strikes, we all want to help. Local governments, nonprofits, faith-based organizations, and individuals all rally to help those in need. The American Red Cross is among those who answer the call to help. Volunteers in Calistoga, CA go through boxes of items donated to California wildfire relief. […]

2013 Colorado Floods

On Sept. 9, 2013, rain began falling in a historic downpour that would ultimately result in flooding across more than a third of Colorado’s counties. Boulder County received a year’s worth of rainfall in a matter of days. The Red Cross sprang into action immediately and, despite the challenges of flooded roadways and damaged infrastructure, […]